Privacy Policy

Privacy Policy

Last updated: Oct 21, 2023 12:23 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the journeydelivers.com Website (the "Website") operated by Journey Solutions Group, LLC, a(n) Limited Liability Company formed in Illinois, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, and how we use this information

We collect any and all information that you enter on this Website. We collect the following information about you:

‍

Category of informationSpecific piece of informationWhere we get this informationHow we use this information
Identifying information‍Name
  • Information submitted by the consumer;
  • Data brokers.
  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.
Identifying informationPostal / Shipping address
  • Information submitted by the consumer;
  • Data brokers.
  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.
Identifying informationPhone Number
  • Information submitted by the consumer;
  • Data brokers.
  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.
Identifying informationEmail Address
  • Information submitted by the consumer;
  • Data brokers.
  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Providing customer service;
  • Resolving disputes;
  • Verifying customer information.

Note that we use your personal information for the purposes of profiling and automated decision making. Please see the "Your Rights" section below for more information regarding exercising your privacy rights related to profiling and automated decision making.

With whom we share your personal information

We share the personal information below with the following third parties for the following reason(s):

Category of personal information shared‍Specific piece of personal information shared‍Categories of third parties with whom personal information is/was shared‍Reason(s) for sharing‍
Identifying informationName
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers.
  • To market to you via email;
  • To manage our interactions with you;
  • To enforce our Terms of Service.
Identifying informationPostal / Shipping address
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers.
  • To market to you via email;
  • To manage our interactions with you;
  • To enforce our Terms of Service.
Identifying informationPhone number
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers.
  • To market to you via email;
  • To manage our interactions with you;
  • To enforce our Terms of Service.
Identifying informationEmail address
  • Customer management systems;
  • Data analytics providers;
  • Email marketing vendors;
  • Email service providers.
  • To market to you via email;
  • To manage our interactions with you;
  • To enforce our Terms of Service.

How we protect your information

We have implemented the following measures to protect and safeguard your personal information:

  • Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
  • Performing regular risk assessments;
  • Having comprehensive security policies and procedures;
  • Screening all employees with access to personal information;
  • Training our employees;
  • Requiring our employees to sign confidentiality agreements;
  • Maintaining up-to-date software and safeguards.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Your rights

All visitors or users of this website have the following rights with regard to their personal information:

  1. The right to access the personal information that we have collected about you.
  2. The right to request that we amend any of the information that we have collected about you.
  3. The right to withdraw your consent to the processing of your data.
  4. The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
  5. The right to opt out of the use of your data for profiling purposes.
  6. The right to opt out of the use of your data for automated decision making purposes.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Will Jenkins
CEO
support@journeydelivers.com
(773) 217 - 8057
20 N. Wacker Dr. Suite 1000a, Chicago, IL 60606
United States
journeydelivers.com

may exercise the rights specified above by submitting a consumer request to the person accountable for our privacy practices and policies, whose contact information is below.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

  • Name;
  • Postal / Shipping address;
  • Phone number;
  • Email address.

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond (up to an additional 30 days). We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request(s), we will provide you with the reasons for such denials.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Will Jenkins
CEO
(773) 217 - 8057
will@journeydelivers.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at support@journeydelivers.com.

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